Available 24×7 for Emergencies
Home / FAQs
FAQs

Frequently Asked Questions

Answers to common questions about booking, pricing, and our emergency services.

You can book instantly by calling our 24×7 helpline or messaging us on WhatsApp. Our dispatch team confirms your request immediately and sends the nearest available ambulance without delay.

Our ICU ambulances are equipped with life-support monitoring, ventilators, oxygen supply, and other critical-care equipment, staffed by trained personnel to manage patients requiring intensive care during transit.

Charges depend on the type of ambulance (A/C, non-A/C, ICU, cardiac), distance travelled, and any additional equipment or medical staff required. We follow transparent, affordable pricing with no hidden costs — call us for an exact quote.

Yes, oxygen support is available across our ambulance fleet to ensure patients with breathing difficulties are stabilised throughout the journey.

Yes, a qualified doctor can be arranged to accompany critical patients on request, subject to availability. Please mention this requirement at the time of booking.

Yes, we offer safe and monitored long-distance ambulance services across cities and states, anywhere in India, with continuous patient care throughout the journey.

Yes, we provide respectful and safe dead body transportation to any destination across India, along with our Moksh Vahini funeral vehicle and related funeral assistance services.

Yes, we offer medical equipment on rent, including hospital beds, oxygen concentrators, wheelchairs, and other essentials to support home-based patient care.

Our average response time is around 10 minutes within Surat city limits, depending on traffic and location. We prioritise the fastest, safest route to reach you.

Still have questions?

Call Us Now

Medical Emergency? We're One Call Away.

Available 24 hours a day, every day of the year — Surat & beyond.